<br />SURPRISE POLICE DEPARTMENT
<br />ROTATIONAL WRECKER OPS- 02
<br />DATE PAGE
<br />DATE ISSUED REVISE DATE CALEA STANDARDS
<br />1 of 5
<br />I. PURPOSE
<br />The purpose of this policy is to establish guidelines for the use of Rotational Wreckers to
<br />remove vehicles from the City of Surprise roadways. This Operations Order outlines the
<br />responsibilities and duties of the Field Operations Division, Communications Unit and
<br />Wreckers assigned to utilize the Rotational Wrecker program for the Surprise Police
<br />II. FIELD OPERATIONS
<br />A. Tows where the Rotational Wrecker companies are utilized and either the driver/owner
<br />is not present or was arrested at the time of the tow will require that a tow sheet be
<br />completed. A departmental report will be completed by the officer, and will contain the
<br />following information: time, date, location, reason for removal or tow, any charges
<br />pending, location of the vehicle, tow service requested, disposition of the vehicle, and
<br />any notification of the registered owner. A copy of the tow sheet will be given to the tow
<br />truck driver. The remaining portion will be attached to the departmental report and
<br />forwarded to the records section.
<br />B. When a vehicle is not drivable and/or otherwise constitutes a hazard on a public
<br />roadway, officers will notify Communications that a tow truck is needed. (See ARS 28-
<br />C. The officer will notify Communications of how many vehicles need to be towed, and if
<br />there are any special needs, i.e., flatbed truck, heavy duty truck, etc.
<br />D. Officers will advise involved parties that they may call a tow company of their choice
<br />and at their expense, so long as the wait does not exceed 30 minutes, and that the
<br />vehicle does not constitute a hazard nor is it blocking traffic.
<br />E. If the citizen’s requested wrecker estimates a lengthy delay, the officer will advise the
<br />citizen that his/her requested wrecker will not be utilized, therefore another wrecker that
<br />can arrive on scene in 30 minutes or less will be called. If the citizen requests that the
<br />officer get him/her a wrecker, then a rotational wrecker will be used and the officer will
<br />advise the citizen that they will be responsible for the charges.
<br />F. Items of value such as wallets, purses, money, jewelry, firearms, and other valuables
<br />found or left in the vehicle, shall be logged into property at the police station for
<br />safekeeping if the items cannot immediately be returned to the owner.
<br />G. ABANDONED VEHICLES - If a vehicle is abandoned on a roadway and constitutes a
<br />hazard, communications personnel will assist an officer in trying to locate the owner to
<br />have the vehicle moved. If there is no contact made with the registered owner, then the
<br />vehicle will be towed. (See ARS 28-4834)
<br />H. SPECIAL TOWS - Can be considered as large vehicles such as, Tractor- Trailer rigs,
<br />Motor Homes, etc. Also, vehicles that are burned, or found in lakes, canals, pools, or
<br />vehicles in desert areas, which require a 4-wheel wrecker, and special equipment.
<br />I. STOLEN VEHICLE RECOVERIES - One of the rotational wrecker companies will tow
<br />recovered stolen vehicles. A vehicle tow sheet and a departmental report will be
<br />completed. (See ARS 28-872.C.1). Large vehicles (tractor-trailer rigs, motor homes,
<br />Supervisor Approval.
<br />etc.) will be towed only with